What's new?
General
How do I find a lost account?
Accounts and Billing
How do I contact support?
How do I increase the Stars of my Heroes?
Heroes
Referral Rewards
How does Patch work?
Patch
I can't find the app on the Amazon app store!
More
How do I change servers?
How do I find my friends?
Terms of Use
Privacy Policy
Chat Guidelines
What are Power Up Events?
How do I know if my heroes are powered up?
What are contests?
What is the Heist?
How do I join a Heist?
How do I start a Heist?
My free hero for day 2 disappeared!
How do I promote my Heroes?
What is the Campaign?
What is Elite Campaign?
I can't win the next node in the campaign! What do I do?
What is the City Watch?
What are City Watch Raid Tickets?
Why didn't I get a City Watch reset today?
What is the Coliseum?
How do I get promoted in the Coliseum?
How does the Coliseum timer work?
What are Crates?
What are event crates?
Video Crates and Video Ads stamina don't go into my inventory?
What is the Market?
What is the Black Market?
What is the Mega Mart?
What are Friends?
What are Friend Missions?
What are Memory Disks?
What are the Daily Quests?
What is the Diamond Quest?
What are Team Trials?
Hero Spotlight Trials
Why can't I claim the Guild Coins in my mail box?
How do I upgrade Perks?
How do I earn Influence?
What are badges?
Where do I find badges?
How do I Enhance a Badge?
What is the Arena?
How does the Arena Timer Work?
Why have I not received any arena rewards?
What is The Port?
What are Daily Videos?
What are Double Port Rewards?
What are video crates?
What are challenges?
How do I earn stickers?
What do I do with stickers?
What is Invasion?
Can I participate in Invasion if I change guilds?
What are Collections?
What Heroes are part of the DuckTales Collection?
What is Patch?
Franchise Trials
Need more help?