Accounts & Billing
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How do I find a lost account?
If you lost access to your account please launch the game and use the new (auto-created) account to try to recover it through Google Play, A...
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I didn't get my purchase items!
There can occasionally be a delay with receiving your purchase made through Google or Apple. While it's rare, it can occasionally take up 24...
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How do I get a refund?
All purchases are final and we do not authorize refunds. If there is a problem with a purchase, please contact support so they can be sure y...
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How do I delete my account?
This is a PERMANENT ACTION. Twisted Towers Support cannot recover a deleted account. You will lose any purchases you m...
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